How To Fix QISR042 - SAP Internet transaction server (ITS) is not activated

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 042

• Message text: SAP Internet transaction server (ITS) is not activated

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QISR042 - SAP Internet transaction server (ITS) is not activated ?

  The SAP error message QISR042 indicates that the SAP Internet Transaction Server (ITS) is not activated. This can prevent users from accessing certain web-based applications or transactions that rely on ITS.
  Cause:
  The error typically arises due to one of the following reasons:
  
  ITS Not Activated: The Internet Transaction Server has not been activated in the SAP system.
  Configuration Issues: There may be configuration issues in the SAP system that prevent ITS from functioning correctly.
  Missing Authorization: The user may not have the necessary authorizations to access the ITS functionalities.
  
  Solution:
  To resolve the QISR042 error, you can follow these steps:
  
  
  Activate ITS:
  
  Go to transaction code SICF in the SAP GUI.
  In the Service Hierarchy, navigate to the path: default_host -> sap -> bc -> its.
  Right-click on the its node and select Activate Service. This will activate the Internet Transaction Server.
  
  
  
  Check Configuration:
  
  Ensure that the ITS is properly configured. You may need to check the settings in transaction SPRO under the relevant configuration for Internet Transaction Server.
  Verify that the necessary parameters are set correctly in the profile parameters (transaction RZ10).
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the ITS services. You can check this in transaction SU53 after the error occurs to see if there are any missing authorizations.
  
  
  
  Restart the ITS:
  
  If the above steps do not resolve the issue, consider restarting the Internet Transaction Server. This can sometimes clear up any temporary issues.
  
  
  
  Check Logs:
  
  Review the logs for any additional error messages that might provide more context. You can check the logs in transaction SM21 or the developer trace in transaction ST22.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for more details on configuring and troubleshooting the Internet Transaction Server.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to ITS activation or configuration.
  Community Forums: Consider visiting SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the QISR042 error and successfully activate the SAP Internet Transaction Server.