How To Fix QISR002 - You can only process characteristics during data entry in web with form

SAP Error Message - Details

• Message type: E = Error

• Message class: QISR - Internal Service Requests

• Message number: 002

• Message text: You can only process characteristics during data entry in web with form

What causes this issue?

To process characteristics, the scenario requires the "Entry with form"
setting.

How to fix this error?

In the basic data for the scenario of the entry type in the web, choose
the "Entry with form" setting.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QISR002 - You can only process characteristics during data entry in web with form ?

  The SAP error message QISR002 indicates that you are trying to process characteristics in a way that is not allowed in the current context. Specifically, this error typically arises when you attempt to enter or modify characteristics in a transaction or process that does not support it, particularly in the context of web-based forms.
  Cause:
  The error occurs due to one of the following reasons:
  
  Web Form Limitation: The web form you are using is designed to only allow data entry for characteristics during specific processes, and you may be trying to access or modify them in a way that is not supported.
  Configuration Issues: There may be configuration settings in the Quality Management (QM) module that restrict the processing of characteristics in certain scenarios.
  User Permissions: The user may not have the necessary permissions to modify characteristics in the web interface.
  
  Solution:
  To resolve the QISR002 error, consider the following steps:
  
  
  Check the Web Form: Ensure that you are using the correct web form that supports the entry of characteristics. If you are unsure, consult your SAP documentation or system administrator.
  
  
  Review Configuration Settings: 
  
  Check the configuration settings in the Quality Management module to ensure that characteristics can be processed in the context you are working in.
  You may need to adjust settings related to the inspection plan or the characteristics themselves.
  
  
  
  User Permissions: Verify that your user role has the necessary permissions to enter or modify characteristics. If not, contact your SAP administrator to adjust your permissions.
  
  
  Use Alternative Methods: If the web form does not support the entry of characteristics, consider using a different method or transaction in SAP that allows for this functionality, such as using the SAP GUI.
  
  
  Consult Documentation: Refer to SAP Help documentation or community forums for specific guidance related to the version of SAP you are using, as there may be version-specific nuances.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Quality Management (QM): Understanding the QM module and how it handles characteristics can provide insights into why this error occurs.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  User Training: Ensure that users are trained on the correct processes for entering characteristics in SAP, especially when using web forms.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.