How To Fix QIE_CUSTOMIZING_API031 - Entry for IOT &1 &2 &3 and name &4 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QIE_CUSTOMIZING_API -

  • Message number: 031

  • Message text: Entry for IOT &1 &2 &3 and name &4 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message QIE_CUSTOMIZING_API031 - Entry for IOT &1 &2 &3 and name &4 does not exist ?

    The SAP error message QIE_CUSTOMIZING_API031 typically indicates that there is a missing entry in the customizing settings for the Internet of Things (IoT) component in your SAP system. This error occurs when the system is trying to access a specific configuration or customizing entry that has not been defined or is not available.

    Cause:

    The error message is triggered when:

    1. The specified IoT configuration or customizing entry does not exist in the system.
    2. There may be a typo or incorrect reference in the configuration settings.
    3. The necessary customizing settings have not been completed or activated.
    4. The relevant IoT component or service has not been properly set up in the system.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Customizing Entries:

      • Go to the relevant customizing transaction (e.g., SPRO) and navigate to the IoT settings.
      • Verify that the entries for the specified IoT component (indicated by &1, &2, &3, and &4 in the error message) exist.
    2. Create Missing Entries:

      • If the entries are missing, you may need to create them. Consult your system documentation or SAP notes for guidance on how to set up the necessary configurations.
    3. Review Configuration:

      • Ensure that all required configurations for the IoT component are completed. This may include settings related to device management, data processing, and integration with other SAP modules.
    4. Check for Typos:

      • Double-check the names and identifiers used in your configuration to ensure there are no typographical errors.
    5. Consult SAP Notes:

      • Look for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
    6. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant context.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for IoT configuration, such as SPRO (Customizing) and others specific to IoT.
    • Documentation: Review SAP documentation related to IoT and the specific components you are working with.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the cause of the QIE_CUSTOMIZING_API031 error in your SAP system.

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