How To Fix QIE_CUSTOMIZING_API024 - External QM system of type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: QIE_CUSTOMIZING_API -

• Message number: 024

• Message text: External QM system of type &1 does not exist

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QIE_CUSTOMIZING_API024 - External QM system of type &1 does not exist ?

  The SAP error message QIE_CUSTOMIZING_API024 indicates that the system is unable to find an external Quality Management (QM) system of the specified type. This error typically arises in scenarios where integration with an external QM system is required, but the configuration for that system is either missing or incorrect.
  Cause:
  
  Missing Configuration: The external QM system has not been defined in the SAP system.
  Incorrect System Type: The type of the external QM system specified in the configuration does not match any existing entries.
  Authorization Issues: The user may not have the necessary authorizations to access the configuration of the external QM system.
  Data Inconsistency: There may be inconsistencies in the data or configuration settings related to the external QM system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration for Quality Management.
  Ensure that the external QM system is defined correctly under the appropriate settings (e.g., in the Quality Management settings).
  
  
  
  Verify System Type:
  
  Confirm that the system type specified in the error message matches the type defined in the configuration. If there is a mismatch, correct it.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and modify the configuration for the external QM system.
  
  
  
  Review Integration Settings:
  
  If you are using middleware (like SAP PI/PO or other integration tools), check the integration settings to ensure that they are correctly configured to communicate with the external QM system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP you are using for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SE11 (Data Dictionary), and SE37 (Function Modules) for deeper investigation.
  SAP Notes: Search for SAP Notes related to the error message or the specific version of SAP you are using, as they may provide additional insights or patches.
  Integration Scenarios: Understand the integration scenarios that involve external QM systems, as this can help in identifying potential misconfigurations.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message QIE_CUSTOMIZING_API024.