How To Fix QI162 - The interchange files could not be deleted on the subsystem

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 162

• Message text: The interchange files could not be deleted on the subsystem

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QI162 - The interchange files could not be deleted on the subsystem ?

  The SAP error message QI162 indicates that the system was unable to delete interchange files on the subsystem. This can occur in various contexts, particularly when dealing with data interchange between SAP and external systems, such as EDI (Electronic Data Interchange) or other file transfer protocols.
  Causes:
  
  File Locking: The files may be locked by another process or user, preventing deletion.
  Insufficient Permissions: The user or the system may not have the necessary permissions to delete files in the specified directory.
  File System Issues: There may be issues with the file system on the server where the files are stored, such as disk space issues or file system corruption.
  Configuration Errors: Incorrect configuration settings in the subsystem or in the SAP system can lead to this error.
  Network Issues: If the files are located on a network drive, network connectivity issues may prevent access to the files.
  
  Solutions:
  
  Check File Locks: Investigate if any processes are currently using the files. You may need to terminate those processes or wait until they are finished.
  Verify Permissions: Ensure that the user or service account running the SAP application has the necessary permissions to delete files in the target directory.
  Check Disk Space: Verify that there is sufficient disk space on the server. If the disk is full, free up space or increase the disk capacity.
  Review Configuration: Check the configuration settings for the subsystem in SAP. Ensure that the paths and settings are correctly defined.
  Network Connectivity: If applicable, check the network connection to the file server. Ensure that the SAP system can access the file location without issues.
  Manual Deletion: If the files are not being deleted automatically, you may need to manually delete them from the file system, provided you have the necessary permissions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Use transaction codes like WE02 or WE05 to monitor EDI messages and check for any related errors.
  Logs: Review the application logs and system logs for additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the QI162 error message in SAP.