How To Fix QI023 - Customer function &1 was run

SAP Error Message - Details

• Message type: E = Error

• Message class: QI - Notifications for interface modules for connecting subsyst.

• Message number: 023

• Message text: Customer function &1 was run

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QI023 - Customer function &1 was run ?

  The SAP error message QI023 indicates that a customer function has been executed, which typically means that a specific user-defined function or enhancement has been triggered during the processing of a Quality Inspection (QI) in the SAP system. This message is often related to the Quality Management (QM) module in SAP.
  Cause:
  The error message QI023 can occur due to several reasons, including:
  
  Custom Code Execution: A custom function module or enhancement has been executed, which may not be handling certain conditions properly.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information in the quality inspection lot or related master data.
  Configuration Issues: The configuration settings for Quality Management or the specific inspection type may not be set up correctly, leading to unexpected behavior when the customer function is called.
  
  Solution:
  To resolve the QI023 error, you can take the following steps:
  
  Check Custom Code: Review the custom function or enhancement that is being executed. Look for any logic that may be causing the error and ensure that it is handling all expected scenarios correctly.
  Review Inspection Lot Data: Verify the data associated with the quality inspection lot. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Debugging: If you have access to the SAP system, you can use the debugger to step through the execution of the customer function to identify where the issue is occurring.
  Consult Documentation: Check any documentation related to the custom function to understand its intended behavior and any known issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance.
  
  Related Information:
  
  Quality Management (QM) Module: Understanding the QM module and its configuration can help in diagnosing issues related to quality inspections.
  Enhancements and User Exits: Familiarize yourself with how enhancements and user exits work in SAP, as they can significantly impact standard processes.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the QI023 error and implement a suitable solution.