How To Fix QF028 - Function is not possible for completed item(s)

SAP Error Message - Details

• Message type: E = Error

• Message class: QF - Defects Recording

• Message number: 028

• Message text: Function is not possible for completed item(s)

What causes this issue?

The items that have been processed and completed as a quality
notification can no longer be changed in defects recording.

System Response

The selections that you are not allowed to make are cancelled. The
function is carried out for the permissible selections.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QF028 - Function is not possible for completed item(s) ?

  The SAP error message QF028, which states "Function is not possible for completed item(s)," typically occurs in the context of quality management processes, particularly when dealing with inspection lots or quality notifications. This error indicates that an operation you are trying to perform cannot be executed because the item in question has already been marked as completed.
  Causes:
  
  Completed Inspection Lot: The inspection lot you are trying to modify or perform an action on has already been completed. Once an inspection lot is marked as completed, certain functions (like changing the status, adding results, etc.) are restricted.
  Quality Notification Status: If you are working with quality notifications, the notification may be in a status that does not allow further changes or actions.
  System Configuration: Certain configurations in the quality management module may restrict actions on completed items.
  
  Solutions:
  
  Check Inspection Lot Status: Verify the status of the inspection lot. If it is completed, you may need to create a new inspection lot or use a different process to address your needs.
  Review Quality Notification: If the error is related to a quality notification, check its status. If it is completed, you may need to create a new notification or follow the appropriate process for closed notifications.
  Use Transaction Codes: Use transaction codes like QA32 (for managing inspection lots) or QM02 (for quality notifications) to review and manage the relevant items.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling completed items in quality management.
  Contact Support: If you are unsure how to proceed or if the error persists, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to perform the actions you are attempting.
  Training: If you frequently encounter this error, consider training sessions on SAP Quality Management processes to better understand how to manage inspection lots and notifications.
  
  By following these steps, you should be able to address the QF028 error and understand the context in which it occurs.