How To Fix QETB020 - Scrolling is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: QETB - QM Toolbox

• Message number: 020

• Message text: Scrolling is not possible

What causes this issue?

You want to use the scrolling function. You can only scroll if the
cursor is positioned in a table control block.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Position the cursor in the table control block, in which you want to
scroll, and choose the scrolling function again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QETB020 - Scrolling is not possible ?

  The SAP error message QETB020, which states "Scrolling is not possible," typically occurs in the context of SAP's Quality Management (QM) module, particularly when dealing with inspection lots or quality notifications. This error can arise due to various reasons, often related to the user interface or the data being displayed.
  Causes:
  
  Data Volume: The error may occur if there is a large volume of data being displayed in a list or table, which exceeds the system's ability to render it properly.
  Screen Configuration: The layout or configuration of the screen may not support scrolling, especially if the screen is designed to display a fixed number of entries.
  User Authorizations: Insufficient user authorizations may prevent the display of certain data, leading to issues with scrolling.
  Technical Issues: There may be underlying technical issues, such as bugs in the SAP GUI or issues with the specific transaction being used.
  
  Solutions:
  
  Reduce Data Volume: If possible, try to filter the data being displayed to reduce the number of entries. This can often be done by applying selection criteria or using specific search parameters.
  Check Screen Layout: Review the screen layout and configuration. If you have access to the configuration settings, ensure that the screen is set up to allow scrolling.
  User Authorizations: Verify that you have the necessary authorizations to view the data. If not, contact your SAP security administrator to request the appropriate access.
  SAP GUI Update: Ensure that you are using the latest version of the SAP GUI. Sometimes, updating the GUI can resolve display issues.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to the QETB020 error. SAP frequently updates its knowledge base with solutions to common issues.
  Transaction Codes: Familiarize yourself with the transaction codes related to Quality Management, as understanding the context in which the error occurs can help in troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your IT department or SAP support for further investigation.