How To Fix QETB014 - Cursor is incorrectly positioned (inspection point identification)

SAP Error Message - Details

• Message type: E = Error

• Message class: QETB - QM Toolbox

• Message number: 014

• Message text: Cursor is incorrectly positioned (inspection point identification)

What causes this issue?

To call the results recording function, you must know the inspection
point identifier as well as the inspection lot number and the operation
number.

System Response

You cannot call the results recording function.

How to fix this error?

Position the cursor, so that the inspection point identifier, as well
as the inspection lot and operation number can be determined.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QETB014 - Cursor is incorrectly positioned (inspection point identification) ?

  The SAP error message QETB014, which states "Cursor is incorrectly positioned (inspection point identification)," typically occurs in the context of Quality Management (QM) within SAP. This error is related to the inspection point functionality, which is used to manage and track quality inspections during production or procurement processes.
  Cause:
  The error usually arises due to one of the following reasons:
  
  
  Incorrect Cursor Positioning: The cursor may not be positioned correctly in the inspection point screen, which can happen if the user tries to perform an action (like saving or editing) without having the correct inspection point selected.
  
  
  Data Integrity Issues: There may be issues with the data integrity of the inspection points, such as missing or incorrect entries in the database.
  
  
  User Interface Issues: Sometimes, the user interface may not be responding correctly, leading to the cursor being in an unexpected state.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the inspection points.
  
  
  Solution:
  To resolve the QETB014 error, you can try the following steps:
  
  
  Check Cursor Position: Ensure that the cursor is correctly positioned on a valid inspection point before performing any actions. Click on the desired inspection point to select it.
  
  
  Refresh the Screen: Sometimes, simply refreshing the screen or navigating away and back can resolve temporary UI issues.
  
  
  Verify Data Integrity: Check the underlying data for the inspection points to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to access and modify the inspection points. If not, contact your SAP administrator to grant the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with details about the error and the steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (Inspection Lot Display) or QA01 (Create Inspection Lot), as these may be involved in the process leading to the error.
  Quality Management Configuration: Review the configuration settings for Quality Management in your SAP system to ensure everything is set up correctly.
  User Training: Ensure that users are adequately trained on how to navigate the inspection point screens and understand the importance of cursor positioning.
  
  By following these steps, you should be able to identify and resolve the issue related to the QETB014 error message in SAP.