How To Fix QETB011 - System error occurred during the locking procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: QETB - QM Toolbox

• Message number: 011

• Message text: System error occurred during the locking procedure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QETB011 - System error occurred during the locking procedure ?

  The SAP error message QETB011, which states "System error occurred during the locking procedure," typically indicates that there is an issue with the locking mechanism in the SAP system. This can occur during various operations, such as when trying to create, change, or delete records in the system.
  Causes:
  
  Database Lock Issues: The error may arise due to problems with database locks, such as deadlocks or timeouts.
  System Performance: High system load or performance issues can lead to locking problems.
  Configuration Issues: Incorrect configuration settings in the SAP system can also lead to locking errors.
  Transport Issues: If there are issues with transport requests or changes being moved between systems, it can cause locking problems.
  User Session Conflicts: Multiple users trying to access or modify the same data simultaneously can lead to locking conflicts.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. You can delete any unnecessary locks that may be causing the issue.
  Review System Performance: Monitor system performance using transaction codes like ST22 (dump analysis) and SM21 (system log) to identify any underlying issues.
  Database Administration: Work with your database administrator to check for any database-related issues, such as deadlocks or performance bottlenecks.
  Configuration Review: Review the configuration settings related to locking mechanisms in your SAP system.
  User Coordination: Ensure that users are not trying to access the same records simultaneously in a way that causes conflicts.
  Restart the Application Server: In some cases, restarting the application server can resolve temporary locking issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to the error. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (lock entries), SM21 (system log), ST22 (dump analysis), and SM37 (job monitoring) to help diagnose and resolve issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.