How To Fix QE863 - You are not allowed to analyze for customers

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 863

• Message text: You are not allowed to analyze for customers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QE863 - You are not allowed to analyze for customers ?

  The SAP error message QE863, which states "You are not allowed to analyze for customers," typically occurs in the context of Quality Management (QM) or related modules when a user attempts to perform an analysis or access data that they do not have the necessary authorizations for.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user does not have the required authorizations to perform customer-related analyses. This could be due to missing roles or permissions in the user's profile.
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict access to customer-related data for certain user roles.
  User Status: The user might be in a status that restricts their ability to perform certain actions, such as being locked or inactive.
  
  Solution:
  
  
  Check User Authorizations:
  
  Work with your SAP security team to review the user's roles and authorizations. Ensure that the user has the necessary permissions to perform customer analyses.
  Use transaction code SU53 immediately after encountering the error to check for missing authorizations. This will show the last authorization check and help identify what is missing.
  
  
  
  Role Assignment:
  
  If the user lacks the necessary roles, assign the appropriate roles that include the required authorizations for customer analysis.
  Ensure that the roles are properly configured to allow access to the relevant transactions and data.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Quality Management module to ensure that there are no restrictions placed on customer analysis for specific user groups.
  Consult with your SAP Basis or QM consultant to verify that the system settings align with your organization's requirements.
  
  
  
  User Status Check:
  
  Verify the user's status in the system. If the user is locked or inactive, take the necessary steps to unlock or reactivate the user account.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  Documentation: Refer to SAP documentation or help resources for detailed information on user authorizations and role management.
  Support: If the issue persists after checking authorizations and configurations, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By addressing the authorization issues and ensuring the user has the correct roles, you should be able to resolve the QE863 error and allow the user to perform the necessary analyses.