How To Fix QE713 - Unexpected error occurred when the test was called

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 713

• Message text: Unexpected error occurred when the test was called

What causes this issue?

An unexpected error occurred when a call-up test was performed on the
quality control chart.

System Response

Processing was terminated.

How to fix this error?

Proceed as follows:
Check the settings and tracks of the quality control chart.
Check the function modules entered in it.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE713 - Unexpected error occurred when the test was called ?

  The SAP error message QE713, which states "Unexpected error occurred when the test was called," typically occurs in the context of Quality Management (QM) processes, particularly when executing tests or inspections in the system. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the Quality Management module or related areas can lead to unexpected errors.
  Data Inconsistencies: Missing or incorrect data in the master records (like material master, inspection plans, etc.) can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user executing the test can lead to unexpected errors.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with standard processes.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Quality Management module to ensure they are set up correctly.
  Validate Master Data: Ensure that all relevant master data (material master, inspection plans, etc.) is complete and accurate.
  Review Authorizations: Check if the user has the necessary authorizations to perform the test. You can use transaction SU53 to analyze authorization issues.
  Check for Notes and Patches: Look for SAP Notes related to this error message in the SAP Support Portal. Applying relevant patches or updates may resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require technical expertise.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in QM, such as QA32 (Inspection Lot Display), QA11 (Record Results), and QA01 (Create Inspection Lot).
  SAP Notes: Regularly check for SAP Notes that may address known issues or provide guidance on resolving specific errors.
  Documentation: Review SAP documentation related to Quality Management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the root cause of the QE713 error and implement a suitable solution.