How To Fix QE617 - Defect class entry was deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 617

• Message text: Defect class entry was deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE617 - Defect class entry was deactivated ?

  The SAP error message QE617, which states "Defect class entry was deactivated," typically occurs in the context of Quality Management (QM) within SAP. This error indicates that the defect class you are trying to use has been deactivated in the system, which prevents you from proceeding with certain quality-related transactions.
  Cause:
  
  Deactivation of Defect Class: The defect class you are trying to use has been marked as inactive in the system. This can happen due to changes in business processes, updates to quality management procedures, or administrative actions.
  Configuration Changes: Changes in the configuration settings related to quality management or defect classes may lead to certain defect classes being deactivated.
  User Permissions: In some cases, user permissions may restrict access to certain defect classes, leading to this error.
  
  Solution:
  
  
  Check Defect Class Status:
  
  Navigate to the defect class configuration in SAP (Transaction Code: QS21 or QS22).
  Verify if the defect class in question is marked as active or inactive. If it is inactive, you will need to reactivate it.
  
  
  
  Reactivate the Defect Class:
  
  If you have the necessary permissions, you can reactivate the defect class by changing its status to active.
  Ensure that any changes made are in line with your organization's quality management policies.
  
  
  
  Consult with Configuration Team:
  
  If you do not have the necessary permissions to reactivate the defect class, consult with your SAP configuration team or system administrator. They can assist in reactivating the defect class or provide guidance on the appropriate steps to take.
  
  
  
  Review User Permissions:
  
  If the issue is related to user permissions, ensure that your user role has the necessary access rights to the defect classes you need to work with.
  
  
  
  Documentation and Training:
  
  Ensure that all relevant personnel are trained on the proper use of defect classes and the implications of deactivating them. Documentation should be updated to reflect any changes in processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QS21 (Create Defect Class), QS22 (Change Defect Class), and QS23 (Display Defect Class).
  Quality Management Module: Understanding the broader context of the Quality Management module in SAP can help in troubleshooting and resolving issues related to defect classes.
  SAP Notes: Check SAP Notes for any known issues or patches related to defect classes and error messages. This can provide additional insights or solutions.
  
  By following these steps, you should be able to resolve the QE617 error and continue with your quality management processes in SAP.