How To Fix QE500 - You have confirmed defects and still accepted the characteristic (sample)

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 500

• Message text: You have confirmed defects and still accepted the characteristic (sample)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QE500 - You have confirmed defects and still accepted the characteristic (sample) ?

  The SAP error message QE500, which states "You have confirmed defects and still accepted the characteristic (sample)," typically occurs in the context of quality management within SAP. This message indicates that a characteristic has been accepted despite the presence of defects in the sample being inspected. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Quality Inspection Process: The error arises during the quality inspection process when a user attempts to accept a characteristic that has defects recorded against it.
  Defect Confirmation: The system has detected that defects have been confirmed for the sample, but the user is trying to accept the characteristic without addressing the defects.
  Configuration Settings: The configuration settings in the quality management module may not be set up to prevent acceptance of defective characteristics.
  
  Solution:
  
  Review Defects: Check the defects that have been confirmed for the sample. You may need to review the inspection lot and the characteristics associated with it to understand the nature of the defects.
  Corrective Action: Depending on the severity of the defects, you may need to take corrective actions before accepting the characteristic. This could involve reworking the product, rejecting it, or taking other quality control measures.
  Adjust Acceptance Criteria: If the acceptance of characteristics with defects is a common scenario in your process, consider adjusting the acceptance criteria in the quality management settings. This may involve changing the configuration to allow acceptance under certain conditions.
  Consult Documentation: Refer to SAP documentation or your organization's quality management guidelines to ensure compliance with quality standards.
  User Training: Ensure that users involved in the quality inspection process are trained on how to handle defects and the implications of accepting characteristics with defects.
  
  Related Information:
  
  Quality Management Module: Familiarize yourself with the Quality Management (QM) module in SAP, which includes processes for inspection planning, inspection execution, and defect management.
  Inspection Lots: Understand how inspection lots are created and managed in SAP, as well as how characteristics are evaluated during inspections.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling defects in quality inspections.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform quality inspections and manage defects.
  
  By addressing the defects and ensuring proper quality management practices, you can resolve the QE500 error and maintain the integrity of your quality control processes in SAP.