How To Fix QE387 - & linked characteristic(s) have yet to be closed

SAP Error Message - Details

• Message type: E = Error

• Message class: QE - RM-QSS Fehlertexte zur Ergebniserfassung

• Message number: 387

• Message text: & linked characteristic(s) have yet to be closed

What causes this issue?

Calculation input characteristic(s) in a formula relationship or (a)
conditional characteristic(s) for a controlling characteristic could
not be closed.

System Response

If you are in the characteristic overview screen, you will receive a
more detailed analysis in the error message list.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QE387 - & linked characteristic(s) have yet to be closed ?

  The SAP error message QE387, which states that "linked characteristic(s) have yet to be closed," typically occurs in the context of Quality Management (QM) in SAP. This error indicates that there are characteristics associated with a quality inspection lot that have not been fully processed or closed, preventing further actions on the inspection lot.
  Cause:
  
  Unprocessed Characteristics: The error usually arises when there are characteristics linked to an inspection lot that have not been evaluated or marked as completed.
  Incomplete Results Entry: If the results for certain characteristics have not been entered or saved, the system will not allow the inspection lot to be closed.
  Status Issues: The inspection lot may be in a status that does not allow for closure due to pending evaluations or results.
  
  Solution:
  To resolve the QE387 error, follow these steps:
  
  
  Check Inspection Lot: Go to the inspection lot in question and review the characteristics associated with it.
  
  Use transaction code QA32 or QA03 to display the inspection lot and its characteristics.
  
  
  
  Enter Results: Ensure that all required results for the linked characteristics have been entered.
  
  If any characteristics are still open, enter the necessary results and save them.
  
  
  
  Close Characteristics: After entering the results, make sure to close the characteristics.
  
  This can typically be done by selecting the characteristics and marking them as "Completed" or "Closed."
  
  
  
  Review Status: Check the status of the inspection lot to ensure it is set to allow closure.
  
  If the lot is still in a status that prevents closure, you may need to change its status or resolve any outstanding issues.
  
  
  
  Consult Documentation: If you are unsure about the characteristics or the process, refer to your organization's SAP documentation or consult with a colleague who is familiar with the QM module.
  
  
  System Configuration: In some cases, the issue may be related to system configuration. If the problem persists, it may be necessary to involve your SAP support team to check for any configuration issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Inspection Lot), QA03 (Display Results), and QA11 (Record Results).
  Quality Management Module: Understanding the QM module and how characteristics and inspection lots work will help in troubleshooting similar issues in the future.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  
  By following these steps, you should be able to resolve the QE387 error and successfully close the linked characteristics in your SAP system.