How To Fix QC602 - Certificate &1 locked. Cannot print reminder.

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 602

• Message text: Certificate &1 locked. Cannot print reminder.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QC602 - Certificate &1 locked. Cannot print reminder. ?

  The SAP error message QC602, which states "Certificate &1 locked. Cannot print reminder," typically occurs in the context of Quality Management (QM) when trying to print a reminder for a quality certificate that is currently locked. This can happen for various reasons, such as the certificate being in use, not being released, or being locked by another user or process.
  Causes:
  
  Certificate Locking: The certificate is locked due to it being in use by another user or process.
  Status of the Certificate: The certificate may not be in a status that allows printing reminders (e.g., it may be in a draft or incomplete status).
  User Permissions: The user may not have the necessary permissions to access or print the certificate.
  System Configuration: There may be configuration settings in the SAP system that prevent the printing of reminders for locked certificates.
  
  Solutions:
  
  Check Certificate Status: Verify the status of the certificate in question. Ensure that it is released and not in a locked state.
  Unlock the Certificate: If you have the necessary permissions, you can unlock the certificate. This may involve changing the status or releasing it from a locked state.
  Check User Permissions: Ensure that the user attempting to print the reminder has the appropriate permissions to access and print the certificate.
  Consult with Other Users: If the certificate is locked by another user, consult with them to see if they can release it or if they are done with their tasks.
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration settings related to quality certificates and reminders. This may require assistance from a system administrator or SAP support.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as QA32 (for displaying quality notifications) or QC01 (for creating quality certificates) to manage certificates.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for Quality Management to understand the processes and statuses related to quality certificates.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.