How To Fix QC228 - Certificate cannot be checked as long as delivery item is not saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QC - QM: Certificates

  • Message number: 228

  • Message text: Certificate cannot be checked as long as delivery item is not saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message QC228 - Certificate cannot be checked as long as delivery item is not saved ?

    The SAP error message QC228, which states "Certificate cannot be checked as long as delivery item is not saved," typically occurs in the context of quality management and logistics when dealing with delivery items and their associated quality certificates. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Unsaved Delivery Item: The primary cause of this error is that the delivery item has not been saved in the system. The quality certificate cannot be validated or checked until the delivery item is saved.
    2. Quality Management Configuration: There may be issues with the configuration of quality management settings in SAP, which could affect how certificates are processed.
    3. Data Entry Issues: Incomplete or incorrect data entry in the delivery item could also lead to this error.

    Solution:

    1. Save the Delivery Item: The most straightforward solution is to ensure that the delivery item is saved before attempting to check the certificate. Make sure to complete all required fields and save the document.
    2. Check Configuration: Review the quality management configuration settings in SAP to ensure that they are set up correctly for handling certificates. This may involve checking the settings in transaction codes like OQC1 (Quality Inspection) or OQCN (Certificate Management).
    3. Data Validation: Ensure that all necessary data for the delivery item is correctly entered and validated. This includes checking for any mandatory fields that may be missing.
    4. Reprocess the Delivery: If the delivery item was previously saved but still shows the error, try reprocessing the delivery or creating a new delivery item to see if the issue persists.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling quality certificates and delivery items.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and QA32 (Quality Inspection Lot).
    • Quality Management Module: Understanding the Quality Management (QM) module in SAP can provide insights into how certificates are managed and validated.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or fixes for known issues.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform actions related to quality certificates and delivery items.

    If the problem persists after trying these solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.

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