How To Fix Q7131 - Internal error: MAINTENANCE_ACTION contains invalid value

SAP Error Message - Details

• Message type: E = Error

• Message class: Q7 - Messages-QM Master Data: Catalogs, Selected Sets

• Message number: 131

• Message text: Internal error: MAINTENANCE_ACTION contains invalid value

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing was canceled.

How to fix this error?

Refer to your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q7131 - Internal error: MAINTENANCE_ACTION contains invalid value ?

  The SAP error message Q7131, which states "Internal error: MAINTENANCE_ACTION contains invalid value," typically occurs in the context of Quality Management (QM) or related modules when there is an issue with the maintenance action field in a quality notification or inspection lot.
  Cause:
  
  
  Invalid Value: The error is often triggered when the system encounters an invalid or unexpected value in the MAINTENANCE_ACTION field. This could be due to:
  
  Incorrect configuration in the system.
  Data inconsistencies or corruption.
  Custom developments or enhancements that are not handling the values correctly.
  Missing or incorrect entries in the customizing tables related to maintenance actions.
  
  
  
  Configuration Issues: If the maintenance action is not properly defined in the customizing settings, it can lead to this error.
  
  
  Data Entry Errors: Manual data entry errors when creating or modifying quality notifications or inspection lots can also lead to invalid values being entered.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction SPRO) and navigate to the relevant area for Quality Management.
  Verify that the maintenance actions are correctly defined and that the values used in the system match those defined in the configuration.
  
  
  
  Review Data:
  
  Check the specific quality notification or inspection lot that triggered the error. Look for any anomalies in the MAINTENANCE_ACTION field.
  Ensure that the values entered are valid and correspond to the defined maintenance actions in the system.
  
  
  
  Correct Invalid Entries:
  
  If you find any invalid entries, correct them either through the user interface or by using appropriate transactions to update the records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message. There may be specific notes or patches provided by SAP that address this issue.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error. This may require assistance from a developer or SAP support.
  
  
  
  SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. Provide them with details of the error, including the transaction code, steps to reproduce the error, and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QA32 (Change Inspection Lot) to navigate and troubleshoot the issue.
  SAP Notes: Search for SAP Notes related to error Q7131 in the SAP Support Portal. There may be specific notes that provide additional context or solutions.
  User Forums: Consider checking SAP community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the Q7131 error in your SAP system.