How To Fix Q7097 - Long text ID used is not allowed by the system

SAP Error Message - Details

• Message type: E = Error

• Message class: Q7 - Messages-QM Master Data: Catalogs, Selected Sets

• Message number: 097

• Message text: Long text ID used is not allowed by the system

What causes this issue?

An internal error occured when processing long texts.

System Response

Long text processing was canceled.

How to fix this error?

Refer to your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q7097 - Long text ID used is not allowed by the system ?

  The SAP error message Q7097, which states "Long text ID used is not allowed by the system," typically occurs in the context of Quality Management (QM) or when dealing with long texts in various SAP modules. This error indicates that the system has encountered a long text ID that is not recognized or permitted in the current context.
  Causes:
  
  Invalid Long Text ID: The long text ID being referenced may not exist in the system or may not be defined for the specific object or transaction you are working with.
  Configuration Issues: There may be configuration settings that restrict the use of certain long text IDs.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified long text ID.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing or incorrectly maintained long text entries.
  
  Solutions:
  
  Check Long Text ID: Verify that the long text ID you are trying to use is valid and exists in the system. You can do this by navigating to the relevant transaction or table where long texts are maintained.
  Review Configuration: Check the configuration settings related to long texts in the relevant module (e.g., QM). Ensure that the long text ID is allowed and properly configured.
  User Authorizations: Ensure that the user has the necessary authorizations to access and use the long text ID. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  Data Maintenance: If the long text ID is missing or incorrectly maintained, you may need to create or update the long text entries in the relevant tables (e.g., using transaction SO10 for text objects).
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for text maintenance) and QM-related transactions (e.g., QA01, QA02) where this error might occur.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.