How To Fix Q6267 - Database &1 with user &2 is already being used for system &3

SAP Error Message - Details

• Message type: E = Error

• Message class: Q6 - Archive Information System

• Message number: 267

• Message text: Database &1 with user &2 is already being used for system &3

What causes this issue?

You want to the change database connection for archive infostructures.
The system has determined that database &V1& with database user &V2& is
already being used for system &V3&. However, for reasons of consistency,
you can only use the combination of database and database user once for
each system.

System Response

The system rejects the use of this database connection.

How to fix this error?

Use the database connection that uses another database or that is valid
for another database user.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q6267 - Database &1 with user &2 is already being used for system &3 ?

  The SAP error message Q6267 indicates that a specific database is already in use by another system or user. This typically occurs in environments where multiple SAP systems are configured to use the same database instance, leading to conflicts.
  Cause:
  
  Database Locking: The database is locked by another SAP instance or user, preventing the current instance from accessing it.
  Configuration Issues: Incorrect configuration in the SAP system settings, where multiple systems are trying to connect to the same database.
  User Session: The user specified in the error message is already logged into the database with another session.
  
  Solution:
  
  Check Active Connections: Use database management tools to check which connections are currently active on the database. Identify if another SAP system is using the same database.
  Terminate Sessions: If you find that the database is being used by an unwanted session, you may need to terminate that session. Be cautious with this step, as it may affect other users.
  Review Configuration: Ensure that your SAP system configuration is correct. Each SAP system should ideally have its own dedicated database instance to avoid conflicts.
  Restart the Database: If the issue persists, consider restarting the database to clear any locks or stale connections.
  User Management: Ensure that the user specified in the error message is not logged in elsewhere. If necessary, log them out from other sessions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to database connectivity issues for specific guidance and patches.
  Database Documentation: Refer to the documentation for your specific database (e.g., Oracle, SQL Server, HANA) for troubleshooting connection issues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying these solutions, it may be beneficial to contact SAP support for further assistance.