How To Fix Q5032 - HANDHELD_WORKLIST table is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: Q5 - Messages for BAPIs in results recording

• Message number: 032

• Message text: HANDHELD_WORKLIST table is empty

What causes this issue?

You have transferred an empty table HANDHELD_WORKLIST for processing.

System Response

The system does not perform the activity.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q5032 - HANDHELD_WORKLIST table is empty ?

  The SAP error message Q5032, which indicates that the "HANDHELD_WORKLIST table is empty," typically occurs in the context of Quality Management (QM) processes, particularly when using handheld devices for quality inspections or data collection.
  Cause:
  The error message Q5032 suggests that the system is unable to find any entries in the HANDHELD_WORKLIST table. This can happen due to several reasons:
  
  No Data Available: There may be no quality notifications, inspection lots, or other relevant data that meet the criteria for the handheld worklist.
  Selection Criteria: The selection criteria used to populate the worklist may be too restrictive, resulting in no entries being returned.
  Configuration Issues: There may be configuration issues in the QM module or the handheld device settings that prevent data from being populated.
  Data Synchronization: If the handheld device is not properly synchronized with the SAP system, it may not receive the necessary data.
  User Authorizations: The user may not have the necessary authorizations to view the data in the HANDHELD_WORKLIST.
  
  Solution:
  To resolve the Q5032 error, you can take the following steps:
  
  
  Check Data Availability:
  
  Verify that there are relevant quality notifications or inspection lots created in the system that should appear in the worklist.
  Use transaction codes like QA32 or QM03 to check for existing inspection lots or notifications.
  
  
  
  Review Selection Criteria:
  
  Check the selection criteria used for generating the worklist. Ensure that they are not too restrictive and that they match the data you expect to see.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the QM module and the handheld device. Ensure that the settings are correctly configured to allow data to be populated in the HANDHELD_WORKLIST.
  
  
  
  Data Synchronization:
  
  Ensure that the handheld device is properly synchronized with the SAP system. This may involve checking the connection settings or performing a manual sync.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the data in the HANDHELD_WORKLIST. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the HANDHELD_WORKLIST and any known issues or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (Display Inspection Lot) and QM03 (Display Quality Notification).
  SAP Notes: Search for SAP Notes related to the HANDHELD_WORKLIST and error Q5032 for any patches or updates that may address the issue.
  User Manuals: Review user manuals or training materials related to the handheld device and its integration with SAP QM processes.
  
  By following these steps, you should be able to identify the cause of the Q5032 error and implement a solution to resolve it.