How To Fix Q3123 - Internal error: View cluster does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: Q3 - QM Master Data Messages: Catalogs

• Message number: 123

• Message text: Internal error: View cluster does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The transaction cannot be carried out.

How to fix this error?

Please contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q3123 - Internal error: View cluster does not exist ?

  The SAP error message Q3123, which states "Internal error: View cluster does not exist," typically occurs when the system is trying to access a view cluster that is not defined or has been deleted. This error can arise in various contexts, particularly when dealing with quality management or other modules that rely on view clusters for data storage and retrieval.
  Causes:
  
  Missing View Cluster: The specified view cluster may not exist in the system due to deletion or incorrect configuration.
  Incorrect Configuration: The configuration settings for the view cluster may be incorrect, leading to the system being unable to locate it.
  Transport Issues: If the view cluster was recently transported from another system, there may have been issues during the transport process.
  Authorization Issues: Lack of proper authorizations to access the view cluster can also lead to this error.
  System Corruption: In rare cases, system corruption or inconsistencies in the database can lead to this error.
  
  Solutions:
  
  
  Check View Cluster Definition:
  
  Use transaction code SE11 (Data Dictionary) to check if the view cluster exists.
  If it does not exist, you may need to recreate it or restore it from a backup.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the view cluster are correct. This may involve checking the relevant customizing settings in the system.
  
  
  
  Transport Management:
  
  If the view cluster was recently transported, check the transport logs for any errors. You may need to re-transport the object or manually create it in the target system.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the view cluster. This can be done by checking the user roles and authorizations in transaction code SU01.
  
  
  
  System Check:
  
  Perform a system check to ensure there are no underlying issues with the database or system integrity. This may involve running consistency checks or database repairs.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: SE11 (Data Dictionary), SE80 (Object Navigator), SU01 (User Maintenance).
  SAP Notes: Always check for relevant SAP Notes that may provide additional insights or solutions for specific error messages.
  Documentation: Review SAP documentation related to view clusters and quality management for a better understanding of how they function within the system.
  
  By following these steps, you should be able to diagnose and resolve the Q3123 error in your SAP system.