How To Fix Q3002 - Do not use the characters +, %, @ and _ in the key &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: Q3 - QM Master Data Messages: Catalogs

  • Message number: 002

  • Message text: Do not use the characters +, %, @ and _ in the key &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message Q3002 - Do not use the characters +, %, @ and _ in the key & ?

    The SAP error message Q3002 indicates that there is an issue with the key you are trying to use in a particular transaction or process. Specifically, it states that certain special characters—namely +, %, @, and _—are not allowed in the key you are attempting to enter.

    Cause:

    The error is triggered when a user attempts to input a key (such as a material number, customer number, or any other identifier) that contains one or more of the restricted characters. This restriction is in place to ensure data integrity and to avoid potential issues with data processing and retrieval.

    Solution:

    To resolve this error, you should:

    1. Check the Key Input: Review the key you are trying to enter and ensure that it does not contain any of the prohibited characters (+, %, @, _).

    2. Modify the Key: If the key does contain any of these characters, modify it by removing or replacing them with acceptable characters. For example, if you have a key like ABC_123, you could change it to ABC123 or ABC-123.

    3. Validation: After making the necessary changes, try to input the key again in the transaction or process that triggered the error.

    Related Information:

    • SAP Documentation: Refer to the SAP Help Portal or specific module documentation for more details on key formats and restrictions.
    • Data Entry Guidelines: Familiarize yourself with the data entry guidelines for the specific SAP module you are working with, as different modules may have different restrictions.
    • User Training: If this error occurs frequently, consider providing training or guidelines to users on acceptable key formats to prevent future occurrences.

    If you continue to experience issues after following these steps, it may be helpful to consult with your SAP support team or system administrator for further assistance.

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