How To Fix Q0336 - Signature category is not allowed to be initial

SAP Error Message - Details

• Message type: E = Error

• Message class: Q0 - QM: Generally valid messages

• Message number: 336

• Message text: Signature category is not allowed to be initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message Q0336 - Signature category is not allowed to be initial ?

  The SAP error message Q0336 indicates that the "Signature category is not allowed to be initial." This error typically occurs in the context of quality management (QM) processes, particularly when dealing with quality notifications, inspections, or other quality-related documents.
  Cause:
  The error arises when a required field, specifically the "Signature category," is left blank (initial) when it is mandatory for the process you are trying to execute. The signature category is often used to define the type of approval or signature required for a document or process in SAP.
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Check Configuration:
  
  Ensure that the signature category is properly configured in the system. This may involve checking the settings in the Quality Management module (QM) or related areas.
  Navigate to the relevant configuration settings in SAP (usually found in SPRO) and verify that the signature categories are defined correctly.
  
  
  
  Input Required Data:
  
  When creating or processing a quality notification or inspection, ensure that you fill in all mandatory fields, including the signature category.
  If you are using a custom transaction or program, check if there are any enhancements or modifications that might be affecting the input fields.
  
  
  
  Review User Roles and Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the signature category field. Sometimes, authorization issues can prevent users from entering required data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to the specific transaction or process you are working with. This can provide insights into the required fields and their significance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), etc.
  Quality Management Configuration: Understanding the configuration settings in the Quality Management module can help prevent similar issues in the future.
  User Exits and BAdIs: If your organization has custom developments, check for any user exits or Business Add-Ins (BAdIs) that might be influencing the behavior of the signature category field.
  
  By following these steps, you should be able to resolve the Q0336 error and ensure that the signature category is correctly populated in your SAP processes.