How To Fix PZ813 - F111 parameter: customer check failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 813

• Message text: F111 parameter: customer check failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PZ813 - F111 parameter: customer check failed ?

  The SAP error message PZ813 with the description "F111 parameter: customer check failed" typically occurs during the execution of the payment program (transaction F110) in SAP. This error indicates that there is an issue with the customer master data or the configuration related to the payment run.
  Causes:
  
  Customer Master Data Issues: The customer may not be set up correctly in the system. This could include missing or incorrect data in the customer master record, such as payment terms, payment methods, or bank details.
  Payment Program Configuration: The configuration for the payment program may not be set up to handle the specific customer or payment method being used.
  Blocking Reasons: The customer may have blocking reasons that prevent payments from being processed, such as credit blocks or payment blocks.
  Invalid Payment Method: The payment method assigned to the customer may not be valid for the payment run.
  Missing Payment Information: Required payment information, such as bank details, may be missing for the customer.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction FD03 (Display Customer) and verify the customer master data.
  Ensure that all necessary fields are filled out correctly, including payment terms, payment methods, and bank details.
  
  
  
  Review Payment Program Configuration:
  
  Check the configuration of the payment program in transaction FBZP (Maintain Automatic Payment Transactions).
  Ensure that the payment method and company code settings are correctly configured for the customer.
  
  
  
  Check for Blocking Reasons:
  
  Review any blocking reasons assigned to the customer in the customer master data.
  If there are any blocks, resolve them as necessary.
  
  
  
  Validate Payment Method:
  
  Ensure that the payment method assigned to the customer is valid and active.
  Check if the payment method is allowed for the specific payment run.
  
  
  
  Update Missing Information:
  
  If any required payment information is missing, update the customer master data accordingly.
  
  
  
  Run Payment Program Again:
  
  After making the necessary corrections, re-run the payment program to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  F110: Automatic Payment Transactions
  FD03: Display Customer
  FBZP: Maintain Automatic Payment Transactions
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring the payment program and managing customer master data.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  By following these steps, you should be able to identify and resolve the cause of the PZ813 error in SAP.