How To Fix PZ802 - No memo records (payment advice notes) selected

SAP Error Message - Details

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 802

• Message text: No memo records (payment advice notes) selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PZ802 - No memo records (payment advice notes) selected ?

  The SAP error message PZ802 "No memo records (payment advice notes) selected" typically occurs when you are trying to process payment advice notes, but the system cannot find any relevant memo records to display or process. This can happen in various scenarios, such as during payment processing or when generating reports related to payment advice.
  Causes:
  
  No Payment Advice Notes Created: There may not be any payment advice notes created for the selected criteria (e.g., date range, vendor, etc.).
  Selection Criteria: The selection criteria used in the transaction may be too restrictive, leading to no records being found.
  Data Issues: There may be issues with the underlying data, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to view or process the payment advice notes.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the selection of memo records.
  
  Solutions:
  
  
  Check for Existing Payment Advice Notes: Verify if there are any payment advice notes created for the relevant period and criteria. You can do this by checking the relevant tables or using transaction codes like F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display).
  
  
  Adjust Selection Criteria: Review and adjust the selection criteria you are using to ensure they are not too restrictive. For example, broaden the date range or remove specific filters.
  
  
  Review Data Integrity: Check the underlying data for any inconsistencies or missing entries. Ensure that the payment advice notes are correctly recorded in the system.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to access and process payment advice notes. This may involve checking roles and permissions in the SAP system.
  
  
  Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP Basis or configuration team to review the settings related to payment advice notes.
  
  
  Use Transaction Codes: Utilize relevant transaction codes to troubleshoot further. For example, you can use transaction codes like FBL1N or F110 to check for payment advice notes.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to payment processing and payment advice notes for additional insights and troubleshooting steps.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.