How To Fix PZ705 - Error occurred when processing payment request

SAP Error Message - Details

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 705

• Message text: Error occurred when processing payment request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PZ705 - Error occurred when processing payment request ?

  The SAP error message PZ705, which states "Error occurred when processing payment request," typically indicates that there is an issue with the payment request processing in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the payment request, such as incorrect vendor information, missing payment details, or invalid account assignments.
  
  
  Configuration Issues: The payment processing configuration in SAP may not be set up correctly. This includes settings related to payment methods, payment terms, or bank details.
  
  
  Authorization Problems: The user attempting to process the payment may not have the necessary authorizations to execute the payment request.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the payment program, missing updates, or system bugs.
  
  
  Missing Master Data: Required master data, such as vendor master records or bank master records, may be incomplete or missing.
  
  
  Payment Block: The payment request may be blocked due to various reasons, such as a payment block indicator set on the vendor or invoice.
  
  
  Solutions:
  
  
  Check Data Consistency: Review the payment request details for any inconsistencies. Ensure that all required fields are filled out correctly and that the vendor and invoice data are accurate.
  
  
  Review Configuration Settings: Verify the configuration settings for payment processing in the SAP system. Ensure that payment methods, payment terms, and bank details are correctly configured.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to process payment requests. This may involve checking user roles and permissions in the SAP system.
  
  
  Technical Support: If the issue seems to be technical, consult with your SAP Basis or technical support team to check for any system errors, updates, or patches that may need to be applied.
  
  
  Master Data Verification: Ensure that all required master data is complete and accurate. This includes checking vendor master records and bank details.
  
  
  Review Payment Blocks: Check if there are any payment blocks set on the vendor or invoice. If so, resolve the issues causing the block.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) to process payments and review logs for errors.
  SAP Notes: Check SAP Notes for any known issues related to error PZ705. SAP Notes often provide solutions or workarounds for specific error messages.
  Logs and Traces: Review application logs (transaction SLG1) or payment run logs to gather more details about the error and identify the root cause.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team or consult with SAP experts for further assistance.