How To Fix PZ696 - > Partner bank not valid, payment is not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PZ - Messages: Payment program for payment requests

  • Message number: 696

  • Message text: > Partner bank not valid, payment is not possible

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  • What causes this issue?

    The partner bank you have entered is invalid.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    The bank details entered in the payment request have not been defined in
    the master data of the business partner. Alternative payers are either
    not possible or there are none available. None of the possible
    alternative payers contains these bank details.

    System Response

    The payment cannot be executed.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message PZ696 - > Partner bank not valid, payment is not possible ?

    The SAP error message PZ696, which states "Partner bank not valid, payment is not possible," typically occurs in the context of financial transactions, particularly when processing payments to vendors or customers. This error indicates that the bank details associated with the partner (vendor or customer) are either missing, incorrect, or not valid in the system.

    Causes:

    1. Missing Bank Details: The partner (vendor or customer) does not have any bank details maintained in the system.
    2. Incorrect Bank Details: The bank account number, bank key, or other relevant information may be incorrect or not formatted properly.
    3. Inactive Bank Account: The bank account may be marked as inactive or blocked in the system.
    4. Invalid Bank Country: The country associated with the bank details may not be valid or recognized by the system.
    5. Data Consistency Issues: There may be inconsistencies in the master data for the partner, such as mismatched information between different records.

    Solutions:

    1. Check Partner Master Data:

      • Navigate to the vendor or customer master data in SAP (transaction codes like XK03 for vendors or FD03 for customers).
      • Verify that the bank details are correctly maintained, including the bank account number, bank key, and country.
    2. Update Bank Details:

      • If the bank details are missing or incorrect, update them using the appropriate transaction (e.g., XK01 for vendors or FD01 for customers).
      • Ensure that the bank account is active and not blocked.
    3. Validate Bank Information:

      • Ensure that the bank key and account number are valid and correspond to a legitimate bank.
      • Check if the bank details comply with the format required by SAP for the specific country.
    4. Check for Data Consistency:

      • Ensure that there are no inconsistencies in the partner master data. If necessary, run data consistency checks or consult with your SAP administrator.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidelines on maintaining partner bank details.
    6. Contact Support:

      • If the issue persists after checking and updating the details, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing vendor and customer data, such as XK01, XK02, XK03, FD01, FD02, and FD03.
    • Bank Master Data: Understand how bank master data is maintained in SAP and the importance of keeping it up to date.
    • Payment Program: If you are using the payment program (transaction code F110), ensure that the payment run is configured correctly and that all necessary parameters are set.

    By following these steps, you should be able to resolve the PZ696 error and successfully process payments in SAP.

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