How To Fix PZ692 - Payment to G/L account &: partner bank data is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 692

• Message text: Payment to G/L account &: partner bank data is incomplete

What causes this issue?

A payment to a G/L account could not be made because the partner bank
data is incomplete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Complete the partner bank data in the payment request.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PZ692 - Payment to G/L account &: partner bank data is incomplete ?

  The SAP error message PZ692 indicates that there is an issue with the payment processing due to incomplete partner bank data for a G/L (General Ledger) account. This error typically arises when attempting to execute a payment transaction, such as a vendor payment or customer payment, and the system cannot find the necessary bank details for the specified account.
  Cause:
  The error can occur due to several reasons:
  
  Missing Bank Details: The vendor or customer master record does not have the required bank account information filled in.
  Incorrect Configuration: The G/L account may not be properly configured to handle payments, or the payment method may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data between the vendor/customer master records and the payment processing settings.
  
  Solution:
  To resolve the PZ692 error, you can take the following steps:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the vendor or customer master record (transaction codes like XK03 for vendors or FD03 for customers).
  Ensure that the bank details are correctly entered. This includes the bank account number, bank key, and any other relevant information.
  
  
  
  Review G/L Account Configuration:
  
  Check the configuration of the G/L account being used for the payment. Ensure that it is set up to allow payments and that the necessary payment methods are configured.
  You can check the G/L account settings in the transaction code FS00.
  
  
  
  Payment Method Configuration:
  
  Verify that the payment method being used is correctly configured in the system. This includes checking the settings for the payment method in the relevant company code.
  
  
  
  Update Missing Information:
  
  If any information is missing, update the vendor/customer master record with the required bank details and save the changes.
  
  
  
  Test the Payment Process:
  
  After making the necessary updates, try to execute the payment transaction again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03: Display Vendor Master Data
  FD03: Display Customer Master Data
  FS00: G/L Account Master Data
  F110: Automatic Payment Transactions (to process payments)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on managing vendor/customer master data and payment processing.
  
  
  User Roles and Authorizations: Ensure that the user executing the payment has the necessary authorizations to view and edit vendor/customer master data.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the PZ692 error in SAP.