How To Fix PZ588 - Creation of payment orders is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 588

• Message text: Creation of payment orders is not supported

What causes this issue?

Payment method &1 is configured so that a payment order is created.
This function is not supported in the payment program for payment
requests. This payment method is not permitted here.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PZ588 - Creation of payment orders is not supported ?

  The SAP error message PZ588, which states "Creation of payment orders is not supported," typically occurs in the context of payment processing within the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  
  Configuration Issues: The payment method or configuration settings for the payment program may not support the creation of payment orders. This can happen if the payment method is not set up correctly in the configuration.
  
  
  Payment Method Restrictions: Certain payment methods may not allow for the creation of payment orders. For example, if the payment method is configured for direct debit or other specific types of payments, it may not support payment orders.
  
  
  Missing Parameters: Required parameters for the payment program may be missing or incorrectly configured, leading to the inability to create payment orders.
  
  
  User Authorizations: The user attempting to create the payment order may not have the necessary authorizations or roles assigned to perform this action.
  
  
  System Settings: The system may be set up in a way that restricts the creation of payment orders based on certain criteria, such as company code settings or payment run parameters.
  
  
  Solutions:
  
  
  Check Payment Method Configuration:
  
  Go to the configuration settings for the payment method in transaction code OBPM1 (for payment methods) or FBZP (for payment program configuration).
  Ensure that the payment method is correctly configured to allow for payment order creation.
  
  
  
  Review Payment Program Settings:
  
  Check the settings in the payment program to ensure that the payment method is included and that all necessary parameters are set correctly.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user has the necessary authorizations to create payment orders. This can be checked in transaction code SU53 or by consulting with your security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to payment processing to ensure that all necessary steps and configurations are followed.
  
  
  
  Check for System Notes or Updates:
  
  Sometimes, specific issues may be addressed in SAP Notes. Check the SAP Support Portal for any relevant notes that may provide additional guidance or fixes.
  
  
  
  Testing in a Development Environment:
  
  If possible, replicate the issue in a development or test environment to further diagnose the problem without affecting production data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), OBPM1 (Payment Methods), and F110 (Automatic Payment Transactions).
  SAP Notes: Search for SAP Notes related to payment processing and the specific error message for additional insights and potential patches.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the PZ588 error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.