How To Fix PZ202 - Customer & & : Payee & missing, processing not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PZ - Messages: Payment program for payment requests

  • Message number: 202

  • Message text: Customer & & : Payee & missing, processing not possible

  • Show details Hide details
  • What causes this issue?

    The customer master record contains a different payee, which has been
    deleted in the meantime.

    System Response

    The customer is not paid.

    How to fix this error?

    Correct the customer master record or create a master record for the
    different payee before the next payment proposal is released.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PZ202 - Customer & & : Payee & missing, processing not possible ?

    The SAP error message PZ202 typically indicates that there is a missing payee in the context of a customer-related transaction. This error can occur in various scenarios, such as during the processing of payments, invoices, or other financial transactions where a payee is required.

    Cause:

    1. Missing Payee Information: The most common cause of this error is that the payee information (such as the vendor or customer account) is not properly maintained in the system.
    2. Incorrect Configuration: There may be issues with the configuration of the payment program or the related financial settings.
    3. Data Inconsistencies: There could be inconsistencies in the master data, such as missing or incorrect entries in the customer or vendor master records.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the payee information.

    Solution:

    1. Check Master Data: Verify that the customer or vendor master data is complete and correctly maintained. Ensure that the payee information is filled out in the relevant fields.
      • Go to transaction code XD03 (for customers) or MK03 (for vendors) to check the master data.
    2. Review Payment Program Configuration: If the error occurs during payment processing, check the configuration of the payment program (transaction code FBZP) to ensure that all necessary settings are correctly defined.
    3. Update Missing Information: If you find that the payee information is missing, update the relevant records with the correct details.
    4. Check User Authorizations: Ensure that the user has the necessary authorizations to access and process the payee information.
    5. Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F110 (Automatic Payment Transactions), and FBL1N (Vendor Line Item Display) to troubleshoot and resolve issues.
    • SAP Notes: Check the SAP Support Portal for any notes related to error PZ202, as there may be specific fixes or updates provided by SAP.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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