How To Fix PYMNT_RCPT002 - voided receipt No. &, void reason &, remark: &

SAP Error Message - Details

• Message type: E = Error

• Message class: PYMNT_RCPT -

• Message number: 002

• Message text: voided receipt No. &, void reason &, remark: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PYMNT_RCPT002 - voided receipt No. &, void reason &, remark: & ?

  The SAP error message PYMNT_RCPT002 typically indicates that there is an issue with a payment receipt that has been voided. This error message can arise in various scenarios, such as when trying to process a transaction related to a voided receipt. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Voided Receipt: The receipt you are trying to process has been voided, meaning it is no longer valid for transactions.
  Incorrect Reference: The transaction may be referencing a receipt that has been incorrectly marked as voided or has been voided in error.
  Data Entry Error: There may be a mistake in the data entry, such as an incorrect receipt number or void reason.
  System Configuration: There may be issues with the configuration of the payment processing module in SAP.
  
  Solutions:
  
  
  Verify Receipt Status: Check the status of the receipt in the system to confirm that it has indeed been voided. You can do this by looking up the receipt number in the relevant transaction (e.g., using transaction codes like FBL1N, FBL3N, or others depending on your configuration).
  
  
  Check Void Reason: Review the reason for the voiding of the receipt. If it was voided in error, you may need to reverse the voiding process if your business processes allow for it.
  
  
  Correct Data Entry: Ensure that the receipt number and any other related information are entered correctly. Double-check for typos or incorrect references.
  
  
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific guidelines on handling voided receipts.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further. They may need to look into the system logs or configuration settings.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you investigate payment receipts, such as:
  
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  FB03: Display Document
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payment processing and voided receipts.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and process payment receipts in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.