How To Fix PYC_FRW378 - No active process instance found in process &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PYC_FRW - Payroll Control Center Framework

• Message number: 378

• Message text: No active process instance found in process &1

What causes this issue?

There is no active process instance for process &v1&.
This can be caused by any of the following reasons:
The previous process instance (for example, for the previous payroll
period) has been completed and the next process instance (for the next
payroll period for example) has not been started yet.
<ZH>Solution</>: Please try again later.
This process has not been configured correctly in Customizing.
<ZH>Solution</>: Please contact your consultant.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the process configuration in Customizing for Payroll Process
Management under <LS>Payroll -> Payroll: International -> Payroll
Control Center</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PYC_FRW378 - No active process instance found in process &1 ?

  The SAP error message PYC_FRW378 indicates that there is no active process instance found for the specified process in the system. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when trying to access or manipulate a process instance that is not currently active.
  Causes:
  
  Process Instance Not Started: The process instance you are trying to access has not been started or has already completed.
  Incorrect Process ID: The process ID provided may be incorrect or does not correspond to any active instance in the system.
  Process Termination: The process instance may have been terminated or failed before reaching the point where it could be accessed.
  Database Issues: There may be issues with the database that prevent the system from retrieving the active process instance.
  Configuration Issues: There could be misconfigurations in the process definitions or the environment that prevent the process from being instantiated correctly.
  
  Solutions:
  
  Check Process Status: Verify if the process instance is indeed active. You can do this by checking the process monitoring tools in SAP (like the Process Monitoring Workbench).
  Validate Process ID: Ensure that the process ID you are using is correct and corresponds to an active instance.
  Restart the Process: If the process instance has completed or failed, you may need to restart it or create a new instance.
  Review Logs: Check the application logs and system logs for any errors or warnings that might provide more context about why the process instance is not found.
  Database Consistency: Ensure that the database is consistent and that there are no connectivity issues. You may need to perform a database check or restart the database if necessary.
  Configuration Review: Review the configuration of the process and ensure that all necessary components are correctly set up and active.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  Documentation: Refer to the official SAP documentation for Process Integration/Orchestration for more details on process instance management.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed and resolved.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.