How To Fix PYC_CONT168 - Error occured when getting picture of user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PYC_CONT -

• Message number: 168

• Message text: Error occured when getting picture of user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PYC_CONT168 - Error occured when getting picture of user &1 ?

  The SAP error message PYC_CONT168, which states "Error occurred when getting picture of user &1," typically relates to issues with retrieving a user's profile picture from the SAP system. This can occur in various contexts, such as when displaying user information in the SAP GUI or in web applications.
  Causes:
  
  Missing User Profile Picture: The user may not have a profile picture uploaded in the system.
  Authorization Issues: The user or the application may not have the necessary permissions to access the user's profile picture.
  Technical Issues: There may be a problem with the underlying database or the service that retrieves the picture.
  Incorrect User ID: The user ID specified in the error message may be incorrect or not exist in the system.
  Network Issues: If the picture is stored externally (e.g., in a content management system), network issues may prevent access.
  
  Solutions:
  
  Check User Profile: Ensure that the user has a profile picture uploaded. This can usually be done in the user maintenance transaction (e.g., SU01).
  Verify Authorizations: Check if the user has the necessary authorizations to view the profile picture. This may involve checking roles and permissions in the user management settings.
  Check User ID: Verify that the user ID mentioned in the error message is correct and exists in the system.
  Database and Service Check: If the picture is stored in a database or an external service, ensure that the service is running correctly and that there are no connectivity issues.
  Consult Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context on the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Management Documentation: Review SAP documentation related to user management and profile pictures for best practices and configuration settings.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the PYC_CONT168 error in your SAP environment.