How To Fix PYC_CONT164 - Failed to close job: job name &1, job count &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PYC_CONT -

• Message number: 164

• Message text: Failed to close job: job name &1, job count &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PYC_CONT164 - Failed to close job: job name &1, job count &2 ?

  The SAP error message PYC_CONT164, which states "Failed to close job: job name &1, job count &2," typically occurs in the context of job processing within the SAP system, particularly when dealing with background jobs or batch processing. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Job Status Issues: The job may not be in a state that allows it to be closed. For example, it might still be running or in a status that prevents it from being completed.
  Database Locking: There may be database locks that are preventing the job from being closed. This can happen if other processes are accessing the same data.
  Authorization Issues: The user attempting to close the job may not have the necessary authorizations to perform this action.
  System Errors: There could be underlying system errors or inconsistencies that are causing the job closure to fail.
  Job Dependencies: The job may have dependencies on other jobs that have not yet completed.
  
  Solutions:
  
  Check Job Status: Use transaction codes like SM37 to check the status of the job. Ensure that the job is not still running or in a state that prevents closure.
  Release Locks: If there are database locks, identify and release them. You can use transaction SM12 to check for and delete locks if necessary.
  Review Authorizations: Ensure that the user has the necessary authorizations to close the job. You may need to consult with your SAP security team.
  Check Job Dependencies: Verify if there are any dependent jobs that need to be completed before this job can be closed.
  System Logs: Check the system logs (transaction SM21) for any related errors or warnings that might provide more context on why the job closure failed.
  Re-run the Job: If the job is stuck, consider re-running it or manually terminating it if it is not progressing.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log).
  SAP Notes: Search for SAP Notes related to job processing and error handling, as they may provide specific guidance or patches for known issues.
  Documentation: Review SAP documentation on background job processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PYC_CONT164 error message.