How To Fix PWWW256 - User &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PWWW - HR: Internet Scenarios

  • Message number: 256

  • Message text: User &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PWWW256 - User &1 does not exist ?

    The SAP error message PWWW256 "User &1 does not exist" typically indicates that the system is unable to find a user account associated with the specified user ID. This error can occur in various contexts, such as when trying to log in, access certain transactions, or perform actions that require user authentication.

    Causes:

    1. Non-existent User ID: The user ID specified does not exist in the SAP system.
    2. User Deactivation: The user account may have been deactivated or locked.
    3. Incorrect User ID: There may be a typo or error in the user ID being entered.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the action.
    5. System Configuration: There may be issues with the system configuration or user master data.

    Solutions:

    1. Verify User ID: Double-check the user ID for any typos or errors. Ensure that you are entering the correct user ID.
    2. Check User Existence: Use transaction code SU01 to check if the user exists in the system. If you have the necessary authorizations, you can search for the user by entering the user ID.
    3. User Activation: If the user exists but is locked or deactivated, you can unlock or activate the user account using transaction SU01 (if you have the necessary permissions).
    4. Contact Administrator: If you do not have access to check or modify user accounts, contact your SAP system administrator or security team for assistance.
    5. Review Authorizations: Ensure that the user has the necessary authorizations to perform the action they are attempting. This may involve checking roles and profiles assigned to the user.
    6. System Logs: Check system logs for any additional error messages or information that may provide context for the issue.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU10: Mass User Maintenance
      • SUIM: User Information System
    • User Management: Understanding how user management works in SAP, including roles, profiles, and authorizations, can help in troubleshooting similar issues.
    • SAP Notes: Check SAP Notes for any known issues or patches related to user management and authentication.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support or consult with a technical expert familiar with your specific SAP environment.

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