How To Fix PWWW115 - Personnel number &1 does not have 'active' status

SAP Error Message - Details

• Message type: E = Error

• Message class: PWWW - HR: Internet Scenarios

• Message number: 115

• Message text: Personnel number &1 does not have 'active' status

What causes this issue?

The specified employee does not have status 3 (active). ESS users can
only be assigned for active employees.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a different employee, or make sure that the specified employee
has the 'active' status (by performing a hiring action, for example).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PWWW115 - Personnel number &1 does not have 'active' status ?

  The SAP error message PWWW115 indicates that the personnel number specified does not have an 'active' status in the system. This typically means that the employee associated with that personnel number is either inactive, terminated, or not currently employed.
  Cause:
  
  Employee Status: The personnel number may belong to an employee who has been terminated or is on leave, thus not having an active status.
  Data Entry Error: There might be a mistake in entering the personnel number, leading to referencing an incorrect or non-existent employee.
  System Configuration: The employee's status may not have been updated correctly in the system due to configuration issues or delays in processing.
  
  Solution:
  
  Verify Personnel Number: Check the personnel number entered to ensure it is correct. Look for any typographical errors.
  Check Employee Status: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the status of the employee associated with the personnel number. Confirm if the employee is active.
  Update Status: If the employee is indeed inactive but should be active, you may need to update their status. This typically requires HR authorization and may involve changing the employee's status in the system.
  Consult HR Department: If you are unsure about the employee's status or how to proceed, consult your HR department for assistance. They can provide insights into the employee's current status and any necessary actions.
  System Configuration Check: If the issue persists, it may be necessary to check the system configuration or consult with your SAP support team to ensure that the employee's status is being updated correctly in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for personnel actions).
  User Roles: Ensure that you have the necessary permissions to view or modify employee data in SAP.
  Documentation: Refer to SAP documentation or help files for more detailed information on handling personnel data and statuses.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's IT department for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.