How To Fix PVJ416 - Internet template customer &1 is not transferred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PVJ - Messages for PRICAT (cf. VJ)

  • Message number: 416

  • Message text: Internet template customer &1 is not transferred

  • Show details Hide details
  • What causes this issue?

    The system cannot transfer the data for the template customer entered.

    System Response

    INCLUDE ISR_STOP OBJECT DOKU ID TX

    How to fix this error?

    Select the transport indicator for the customer or choose a different
    template customer.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PVJ416 - Internet template customer &1 is not transferred ?

    The SAP error message PVJ416, which states "Internet template customer &1 is not transferred," typically occurs in the context of SAP's Internet Sales or e-commerce functionalities. This error indicates that there is an issue with the transfer of a specific internet template customer, which is identified by the placeholder "&1".

    Causes:

    1. Missing Customer Data: The customer data required for the internet template may not be fully maintained or is missing in the system.
    2. Incorrect Configuration: There may be configuration issues in the SAP system related to the internet sales or e-commerce setup.
    3. Authorization Issues: The user may not have the necessary authorizations to access or transfer the customer data.
    4. Data Inconsistencies: There could be inconsistencies in the data that prevent the transfer from occurring.
    5. Technical Issues: There may be underlying technical issues, such as problems with the database or network connectivity.

    Solutions:

    1. Check Customer Data: Verify that the customer data for the internet template is complete and correctly maintained in the system. Ensure that all required fields are filled out.
    2. Review Configuration: Check the configuration settings for internet sales or e-commerce in the SAP system. Ensure that everything is set up correctly according to the business requirements.
    3. Authorization Check: Ensure that the user attempting the transfer has the necessary authorizations to access and transfer the customer data.
    4. Data Consistency Check: Run consistency checks on the customer data to identify and resolve any inconsistencies.
    5. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.

    Related Information:

    • Transaction Codes: You may want to check relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Module), or SE80 (Object Navigator) to analyze the data and processes involved.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation related to internet sales and customer templates for any specific requirements or guidelines.

    If the problem continues after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.

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