How To Fix PVJ338 - Data of customer &1 has changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PVJ - Messages for PRICAT (cf. VJ)

  • Message number: 338

  • Message text: Data of customer &1 has changed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PVJ338 - Data of customer &1 has changed ?

    The SAP error message PVJ338 indicates that there has been a change in the data of a customer (identified by &1) that is relevant to the transaction you are trying to perform. This error typically occurs in scenarios where customer master data is being accessed or modified, and it suggests that the data has been updated since it was last read or processed.

    Cause:

    1. Data Change: The most common cause is that the customer master data has been modified by another user or process after it was initially read by your session.
    2. Concurrency Issues: If multiple users are working on the same customer data simultaneously, one user's changes may conflict with another's.
    3. Background Jobs: Sometimes, background jobs that update customer data can lead to this error if they run while you are trying to access or modify the same data.

    Solution:

    1. Refresh Data: The first step is to refresh the data you are working with. This can often be done by reloading the customer data in your session.
    2. Recheck Changes: After refreshing, check if the changes made to the customer data are acceptable and if you need to adjust your transaction accordingly.
    3. Retry the Transaction: After refreshing the data, try to perform the transaction again.
    4. Communication: If you are in a multi-user environment, communicate with your team to ensure that no one else is making conflicting changes to the same customer data.
    5. Locking Mechanisms: If applicable, consider implementing locking mechanisms to prevent concurrent updates to critical data.

    Related Information:

    • Transaction Codes: This error can occur in various transaction codes related to customer master data, such as XD01, XD02, XD03, etc.
    • User Authorizations: Ensure that you have the necessary authorizations to view and modify customer data.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions for this error.
    • System Logs: Review system logs or change logs to identify what changes were made to the customer data and by whom.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.

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