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Message type: E = Error
Message class: PVJ - Messages for PRICAT (cf. VJ)
Message number: 031
Message text: There is no SD data for the customer: Sls org., Dist.chl, div. &1 &2 &3
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PVJ031
- There is no SD data for the customer: Sls org., Dist.chl, div. &1 &2 &3 ?The SAP error message PVJ031 indicates that there is no Sales and Distribution (SD) data available for a specific customer in the context of a particular sales organization, distribution channel, and division. This error typically arises when trying to process sales orders, quotations, or other SD-related transactions for a customer that has not been properly set up in the system.
Cause:
- Missing Customer Master Data: The customer may not have been created in the system for the specified sales organization, distribution channel, and division.
- Incorrect Sales Area: The sales area (sales organization, distribution channel, and division) specified in the transaction does not match any existing data for the customer.
- Data Inconsistency: There may be inconsistencies or missing data in the customer master record.
- Customer Status: The customer may be flagged as inactive or blocked in the system.
Solution:
Check Customer Master Data:
- Go to transaction code
XD03
(Display Customer) orVD03
(Display Customer - Sales Area).- Enter the customer number and check if the customer exists for the specified sales organization, distribution channel, and division.
- If the customer does not exist, you will need to create it using transaction code
XD01
(Create Customer) orVD01
(Create Customer - Sales Area).Verify Sales Area:
- Ensure that the sales area (sales organization, distribution channel, and division) you are using in your transaction matches the sales area defined in the customer master data.
- If necessary, you can add the required sales area to the customer master using transaction code
XD02
(Change Customer) orVD02
(Change Customer - Sales Area).Check Customer Status:
- Ensure that the customer is not blocked or inactive. You can check this in the customer master data under the status fields.
Data Consistency:
- If there are inconsistencies, you may need to run data consistency checks or consult with your SAP administrator to resolve any underlying issues.
Related Information:
Transaction Codes:
XD01
: Create Customer (General Data)XD02
: Change Customer (General Data)XD03
: Display Customer (General Data)VD01
: Create Customer (Sales Area)VD02
: Change Customer (Sales Area)VD03
: Display Customer (Sales Area)SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
User Authorization: Ensure that you have the necessary authorizations to view or modify customer master data.
By following these steps, you should be able to resolve the PVJ031 error and ensure that the customer is properly set up in the system for the required sales area.
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