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Message type: E = Error
Message class: PVJ - Messages for PRICAT (cf. VJ)
Message number: 014
Message text: Sales document &1 &2 not available
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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PVJ014
- Sales document &1 &2 not available ?The SAP error message PVJ014 indicates that a specific sales document (identified by its document type and number) is not available for processing. This error typically arises in the context of sales order processing, where the system cannot find the requested sales document in the database.
Causes:
- Document Deletion: The sales document may have been deleted or archived, making it unavailable for further processing.
- Incorrect Document Number: The document number or type provided may be incorrect or mistyped.
- Document Status: The sales document may be in a status that does not allow it to be accessed (e.g., it may be blocked or in a closed status).
- Authorization Issues: The user may not have the necessary authorizations to access the sales document.
- Data Consistency Issues: There may be inconsistencies in the database or issues with the data that prevent the document from being retrieved.
Solutions:
- Verify Document Existence: Check if the sales document exists in the system using transaction codes like VA03 (Display Sales Order) or VA02 (Change Sales Order). Ensure that the document number and type are correct.
- Check Document Status: Review the status of the sales document to ensure it is not blocked or archived. If it has been archived, you may need to retrieve it from the archive.
- Authorization Check: Ensure that the user has the necessary permissions to access the sales document. This may involve checking user roles and authorizations in the system.
- Consult with IT Support: If the document should exist and the user has the correct permissions, consult with your IT support team to check for any data consistency issues or database problems.
- Recreate Document: If the document has been deleted and cannot be recovered, you may need to recreate it based on the original data.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.
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