How To Fix PV747 - Attendance fee will be used since no net amount exists

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 747

• Message text: Attendance fee will be used since no net amount exists

What causes this issue?

You are attempting to create a credit memo for the invoice amount /net
amount. This amount does not exist in old billing documents.

System Response

The credit memo will be validated against the attendance fee.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV747 - Attendance fee will be used since no net amount exists ?

  The SAP error message PV747, which states "Attendance fee will be used since no net amount exists," typically occurs in the context of payroll processing or attendance management within the SAP system. This message indicates that the system is defaulting to using an attendance fee because it cannot find a net amount for a specific payroll or attendance calculation.
  Cause:
  
  
  Missing Net Amount: The primary cause of this error is that the system is unable to find a net amount for the employee's attendance or payroll calculation. This could be due to various reasons, such as:
  
  Incorrect or incomplete payroll data.
  Missing or incorrect configuration in the payroll schema.
  Issues with the time evaluation process that did not generate the expected net amounts.
  Absence of relevant wage types or incorrect assignment of wage types.
  
  
  
  Configuration Issues: There may be issues in the configuration of attendance types, wage types, or payroll processing rules that lead to the absence of a net amount.
  
  
  Data Entry Errors: Incorrect data entry in employee records, attendance records, or payroll data can also lead to this error.
  
  
  Solution:
  
  
  Check Payroll Data: Review the payroll data for the employee in question. Ensure that all necessary data has been entered correctly and that there are no missing entries.
  
  
  Verify Time Evaluation: Ensure that the time evaluation process has been run correctly and that it has generated the expected results. If there are issues with time evaluation, they need to be resolved.
  
  
  Review Configuration: Check the configuration of wage types and attendance types in the SAP system. Ensure that they are set up correctly and that the necessary mappings are in place.
  
  
  Run Payroll Simulation: If possible, run a payroll simulation to identify where the issue might be occurring. This can help pinpoint the exact cause of the missing net amount.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PT60 (Time Evaluation), and PC00_MXX_CALC (Payroll Calculation) to help in diagnosing the issue.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the PV747 error message in SAP.