How To Fix PV731 - Document & could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 731

• Message text: Document & could not be found

What causes this issue?

The document which is to be validated in the relevant application could
not be found.
This could be for one of the following reasons:
The asynchronous update has not yet been carried out.
The IDOCs are still in inbound or outbound processing in the
distributed system.
The update was terminated.
&ACTIVITY&
In the first two cases, you should wait until the update or IDOC
dispatch has been carried out. You should retain the current document
status and execute the function 'Compare document' at a later stage.
If the problem was caused by termination of the update, you should set
the document status to 'ACTIVITY MANUALLY TERMINATED'.
You do so by executing the function 'Compare document' again in Cost
Transfer, Billing or Activity Allocation.
Please note that this deletes all data relevant to billing and activity
allocation.
Before you can change the document status to 'ACTIVITY MANUALLY
TERMINATED' you must set it to 'INCORRECT'.
&ADDITIONAL_HINTS&
You should use the solution <LS>change document status to 'ACTIVITY
MANUALLY TERMINATED'</> only in the case of <LS>update termination</>
since this can otherwise lead to data inconsistencies.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV731 - Document & could not be found ?

  The SAP error message "PV731 Document & could not be found" typically indicates that the system is unable to locate a specific document that is referenced in a transaction or process. This error can occur in various contexts, such as when trying to access a document in the SAP system that has been deleted, archived, or never existed.
  Causes:
  
  Document Deletion: The document may have been deleted from the system.
  Archiving: The document may have been archived, and the system is unable to retrieve it.
  Incorrect Document Number: The document number entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the document from being found.
  System Configuration: The system may not be configured correctly to access certain types of documents.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
  Check Document Status: If you suspect the document has been deleted or archived, check with your SAP administrator or the relevant department to confirm its status.
  Access Rights: Ensure that you have the necessary permissions to view the document. If not, contact your system administrator to request access.
  Use Archive Information: If the document has been archived, you may need to access the archive or use specific transaction codes to retrieve archived documents.
  Database Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to resolve any underlying database issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using different transaction codes (e.g., FB03 for displaying financial documents, ME23N for displaying purchase orders, etc.).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error message and any relevant details about the situation.
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with for additional guidance on document handling.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.