How To Fix PV719 - Price maintenance is only possible for attendees not yet billed

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 719

• Message text: Price maintenance is only possible for attendees not yet billed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PV719 - Price maintenance is only possible for attendees not yet billed ?

  The SAP error message PV719, "Price maintenance is only possible for attendees not yet billed," typically occurs in the context of managing pricing for events or courses in SAP, particularly when using the SAP Event Management or SAP Training and Event Management (TEM) module. This error indicates that you are trying to modify the pricing information for an attendee who has already been billed for the event or course.
  Cause:
  The primary cause of this error is that the system restricts price changes for attendees who have already been invoiced or billed. This is a safeguard to ensure that financial records remain consistent and that billing processes are not disrupted by changes in pricing after an invoice has been generated.
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Check Billing Status: Verify the billing status of the attendee. If they have already been billed, you will not be able to change the price directly. You may need to reverse the billing or create a credit note if a price adjustment is necessary.
  
  
  Unbill the Attendee: If it is essential to change the price, you may need to unbill the attendee first. This typically involves reversing the invoice or billing document associated with that attendee. After unbilling, you can then make the necessary price adjustments.
  
  
  Create a New Registration: If unbilling is not an option or if it complicates the process, consider creating a new registration for the attendee with the correct pricing. This way, you can maintain accurate records without affecting the already billed transaction.
  
  
  Consult with Finance: If you are unsure about the implications of unbilling or adjusting prices, consult with your finance department or SAP support team. They can provide guidance on the best practices for handling billing adjustments.
  
  
  Review Configuration: If this error occurs frequently and is causing operational issues, review the configuration settings in SAP related to pricing and billing. There may be settings that can be adjusted to better suit your organization's needs.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Event Management or Training and Event Management for detailed information on pricing and billing processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  User Forums: Engage with SAP user communities or forums where other users may have encountered similar issues. They can provide insights and solutions based on their experiences.
  
  By following these steps, you should be able to address the PV719 error and manage pricing for attendees effectively.