How To Fix PV579 - Original document cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 579

• Message text: Original document cannot be displayed

What causes this issue?

There is no original document available.

How to fix this error?

In distributed applications, check that the distribution of the IDOCs
is correct.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV579 - Original document cannot be displayed ?

  The SAP error message PV579, which states "Original document cannot be displayed," typically occurs when a user attempts to view an original document (such as an invoice, purchase order, or other related documents) in the SAP system, but the system is unable to retrieve or display the document for some reason.
  Causes:
  
  Document Not Found: The original document may not exist in the system, or it may have been deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Document Storage Issues: The document may be stored in an external system or repository that is not accessible or has connectivity issues.
  Incorrect Document Number: The document number entered may be incorrect or not formatted properly.
  Technical Issues: There may be technical issues with the SAP system, such as database problems or configuration errors.
  
  Solutions:
  
  Verify Document Existence: Check if the document exists in the system. You can do this by searching for the document using its number or other identifying information.
  Check Authorizations: Ensure that the user has the necessary authorizations to view the document. This may involve checking user roles and permissions in the SAP system.
  Check Document Storage Configuration: If the document is stored externally (e.g., in an archive or document management system), verify that the connection to that system is functioning correctly.
  Re-enter Document Number: Double-check the document number for accuracy and ensure it is entered in the correct format.
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis team or technical support to investigate any underlying system issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Module), or SE80 (Object Navigator).
  Documentation: Review SAP documentation or user manuals related to document management and retrieval processes.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.