How To Fix PV372 - Objects related with business event & & could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 372

• Message text: Objects related with business event & & could not be locked

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Objects related with business event & & could not be locked since at
least one of them is currently locked by another user.
No further processing is currently possible.

System Response

How to fix this error?

Try again later.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV372 - Objects related with business event & & could not be locked ?

  The SAP error message PV372 indicates that certain objects related to a business event could not be locked. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same business event simultaneously, leading to a conflict in locking mechanisms.
  Cause:
  
  Concurrent Access: Multiple users or processes are trying to access or modify the same business event at the same time.
  Long-Running Transactions: A transaction that takes a long time to complete may hold a lock on the object, preventing others from accessing it.
  System Performance Issues: If the system is under heavy load, it may not be able to manage locks effectively.
  Configuration Issues: Incorrect configuration of locking mechanisms or business event settings may lead to this error.
  
  Solution:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify Locking Users: Use transaction codes like SM12 (for lock entries) to identify which user or process is holding the lock on the object. You can then communicate with that user to resolve the conflict.
  Optimize Transactions: Review and optimize long-running transactions to ensure they complete more quickly and release locks sooner.
  Check System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Review Configuration: Check the configuration settings related to business events and locking mechanisms to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  ST22: To check for dumps that might provide more context on the error.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation related to business events and locking mechanisms for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.