How To Fix PUMG031 - Worklist update started

SAP Error Message - Details

• Message type: E = Error

• Message class: PUMG - Message class for transaction SPUMG.

• Message number: 031

• Message text: Worklist update started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PUMG031 - Worklist update started ?

  The SAP error message PUMG031, which states "Worklist update started," typically indicates that there is an ongoing process related to the worklist update in the SAP system. This message is not necessarily an error but rather an informational message that indicates that the system is processing a worklist update.
  Cause:
  
  Ongoing Process: The message may appear when a worklist update is initiated, and the system is currently processing it.
  System Performance: If the system is slow or busy, it may take longer for the worklist update to complete, leading to this message being displayed for an extended period.
  Locking Issues: If another user or process is accessing the same worklist, it may cause delays or conflicts in the update process.
  
  Solution:
  
  Wait for Completion: If you see this message, it is often best to wait for the process to complete. The system should automatically update the worklist once the processing is finished.
  Check Background Jobs: If the update takes too long, check the status of background jobs in the SAP system to see if there are any jobs related to the worklist update that are still running.
  Review System Performance: Monitor system performance to ensure that it is not overloaded. If necessary, optimize system resources or schedule heavy processes during off-peak hours.
  Check for Locks: Use transaction codes like SM12 to check for any locks that might be preventing the worklist from updating. If you find locks that are no longer needed, you can release them.
  Consult Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to check job status), SM12 (to check locks), and SLG1 (to view application logs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address specific issues related to worklist updates or performance.
  Documentation: Refer to SAP documentation for the specific module you are working with, as worklist updates can be module-specific (e.g., SAP CRM, SAP SRM).
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.