How To Fix PUMG027 - Operation cancelled. Release locks.

SAP Error Message - Details

• Message type: E = Error

• Message class: PUMG - Message class for transaction SPUMG.

• Message number: 027

• Message text: Operation cancelled. Release locks.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PUMG027 - Operation cancelled. Release locks. ?

  The SAP error message PUMG027, which states "Operation cancelled. Release locks," typically occurs in the context of a transaction or operation that has been interrupted or cannot be completed due to existing locks on the data or resources involved. This can happen in various scenarios, such as during data processing, updates, or when multiple users are trying to access the same resource simultaneously.
  Causes:
  
  Data Locks: The most common cause is that another user or process has locked the data or resource that you are trying to access. SAP uses locks to ensure data integrity during transactions.
  Long-Running Transactions: If a transaction takes too long to complete, it may lead to timeouts or cancellations, resulting in this error.
  User Interruption: The operation may have been manually canceled by the user or due to a system timeout.
  System Configuration: Certain configurations or settings in the SAP system may lead to unexpected locking behavior.
  
  Solutions:
  
  Check for Locks: Use transaction code SM12 to check for existing locks. You can see which users or processes are holding locks on the data you are trying to access. If you find unnecessary locks, you can release them if you have the necessary permissions.
  Retry the Operation: After ensuring that there are no locks, try to perform the operation again.
  Optimize Transactions: If the operation is taking too long, consider optimizing the transaction or breaking it into smaller parts to reduce the time it takes to complete.
  User Coordination: If multiple users are accessing the same data, coordinate with them to avoid conflicts and ensure that operations are not overlapping.
  System Monitoring: Monitor the system for performance issues that may lead to long-running transactions or excessive locking.
  Consult Documentation: Check SAP notes or documentation for any specific guidance related to the error message or the transaction you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to diagnose issues.
  SAP Notes: Search for SAP Notes related to PUMG027 for any patches or updates that may address the issue.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to perform the operations without encountering locks.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.