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How To Fix PUMG012 - Problems when opening jobs.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PUMG - Message class for transaction SPUMG.

  • Message number: 012

  • Message text: Problems when opening jobs.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PUMG012 - Problems when opening jobs. ?

    The SAP error message PUMG012, which indicates "Problems when opening jobs," typically arises in the context of job management within the SAP system. This error can occur for various reasons, and understanding the cause is essential for finding an appropriate solution.

    Causes of PUMG012 Error

    1. Job Status Issues: The job you are trying to open may be in a status that does not allow it to be opened, such as "Finished," "Canceled," or "Released."

    2. Authorization Problems: The user may not have the necessary authorizations to view or manage the job.

    3. Job Deletion or Inaccessibility: The job may have been deleted or is no longer accessible due to system changes or data archiving.

    4. System Configuration Issues: There may be configuration issues in the job scheduling or background processing settings.

    5. Database or System Errors: There could be underlying database issues or system errors that are preventing the job from being opened.

    Solutions to PUMG012 Error

    1. Check Job Status: Verify the status of the job in the job management interface (transaction code SM37). Ensure that the job is in a status that allows it to be opened.

    2. Review Authorizations: Ensure that the user has the necessary authorizations to access and manage jobs. This can be checked in transaction SU53 or by consulting with your security team.

    3. Job Existence: Confirm that the job still exists in the system. If it has been deleted or archived, you may need to recreate it or access the archived data.

    4. System Logs: Check the system logs (transaction SM21) for any related errors or warnings that might provide more context about the issue.

    5. Reconfigure Job Settings: If there are configuration issues, consult with your SAP Basis team to review and correct any settings related to job scheduling and background processing.

    6. Database Check: If you suspect database issues, work with your database administrator to check for any inconsistencies or errors in the database.

    7. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SU53 (Authorization Check).
    • SAP Documentation: Refer to the official SAP documentation for job management and background processing for more detailed guidance.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.

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