How To Fix PU831 - Request &1 imported into system &2 with critical errors (RC &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 831

• Message text: Request &1 imported into system &2 with critical errors (RC &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU831 - Request &1 imported into system &2 with critical errors (RC &3) ?

  The SAP error message PU831 indicates that a transport request (denoted as &1) has been imported into the target system (denoted as &2) but encountered critical errors during the import process, resulting in a return code (RC) of &3. This error typically arises during the transport of objects between SAP systems, such as from a development system to a quality assurance or production system.
  Causes:
  
  Missing Dependencies: The transport request may depend on other objects or transport requests that have not been imported yet.
  Version Conflicts: There may be version conflicts between the objects in the transport request and those already present in the target system.
  Authorization Issues: The user performing the import may not have the necessary authorizations to import certain objects.
  Inconsistent Data: The data in the target system may be inconsistent or corrupted, leading to errors during the import.
  Custom Code Issues: Custom code or modifications in the target system may not be compatible with the objects being imported.
  
  Solutions:
  
  Check Transport Logs: Review the transport logs for detailed error messages that can provide insights into what went wrong during the import. This can be done using transaction code STMS or SE01.
  Resolve Dependencies: Ensure that all dependent transport requests have been imported into the target system before importing the current request.
  Correct Version Conflicts: If there are version conflicts, you may need to adjust the objects in the target system or re-export the transport request from the source system.
  Authorization Check: Verify that the user performing the import has the necessary authorizations to import all objects in the transport request.
  Data Consistency Check: Run consistency checks on the target system to identify and resolve any inconsistencies that may be causing the import to fail.
  Test in a Sandbox: If possible, test the transport request in a sandbox or development environment to identify and fix issues before importing into the production system.
  
  Related Information:
  
  Transaction Codes: 
  
  STMS: Transport Management System
  SE01: Transport Organizer
  SE09: Workbench Organizer
  SE10: Customizing Organizer
  
  
  SAP Notes: Check SAP Notes related to transport issues for specific guidance and patches that may address known problems.
  Documentation: Review SAP documentation on transport management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.